bb logo 2018
BB Supplies Logo

Ordering

By placing an order with us you are agreeing to our terms and conditions.

The best way to place an order is by using our Online Shop. All products (with the exception of Colours and Name Tapes) are available online and can be ordered 24 hours a day.

By Online Shop:

When visiting the shop for the first time you will need to register before you can purchase any goods.

If you are a BB leader and have already logged into OBM you will be able to login straight away using the same password. If you are a leader and have not yet logged on to OBM you will need to do this before you can login to the Online Shop. To go to OBM and setup your password please go to https://obm.boys-brigade.org.uk, input your email address and click the 'Forgotten Password' link. This will send you an email which will enable you to create your password. Once completed you can return to the Online Shop to place your order.

If you are not a registered BB leader then you will need to set up a guest account before placing an order. Guest accounts may be restricted in buying certain items (including leaders uniform and badges).

If you do not wish to order items via the Online Shop, then there are other alternatives:

By Telephone:

Orders may be placed by phone – 0333 320 8078

Before placing an order by phone please ensure you have the following information to hand in order to assist the team in processing your order.

Either use the Online Shop to view our product range or you can view/download the BB Supplies Catalogue to view offline.

Payment will be taken by credit or debit card at the time the order is placed.

 

Customer Service

Telephone orders, customer queries and the returns process will be handled by the staff team based at The Boys’ Brigade Headquarters.

Telephone 0333 320 8078 or by e-mail:  bbsupplies@boys-brigade.org.uk

 

Hours of Business:

Monday to Friday - 9am to 5pm
Weekends & Bank Holidays - Closed

 

Complaints

If you are not satisfied with the quality of an item or in the service received from BB Supplies in the first instance please contact us using the contact details above.